Update Date: December 11, 2024
Effective Date: December 11, 2024
PVSmart is an APP product provided by Xiamen PVTECH Optoelectronics Technology Co., Ltd. (hereinafter referred to as "we"). When you use our services, we may collect and use relevant information about you. We hope this Privacy Policy explains how we collect, use, store, and share this information when you use our services, as well as the methods we provide for accessing, updating, controlling, and protecting this information. This Privacy Policy is closely related to the PVSmart service you use, and we hope you read it carefully. If necessary, follow the guidance of this Privacy Policy to make appropriate choices. The technical terms involved in this Privacy Policy are expressed in concise language, and links for further explanation are provided to facilitate your understanding.
By using or continuing to use our services, you agree that we will collect, use, store, and share your relevant information according to this Privacy Policy.
If you have any questions about this Privacy Policy or related matters, please contact us at sales@pvtech.com.cn.
When we or our third-party partners provide services, we may collect, store, and use the following information related to you. If you do not provide the relevant information, you may be unable to register as a user of ours or enjoy certain services we offer, or achieve the intended effects of these services.
When you register an account or use our services, you must provide us with your name, email address, and create a password.
To provide better services and improve user experience, we may automatically collect certain information, including but not limited to the type of mobile device you use, the unique ID of your mobile device, the IP address of your mobile device, your mobile operating system, unique device identifiers, and other diagnostic data. For information collected from various devices, we may associate them so that we can provide consistent services on these devices. We may also associate your device information with your account.
When you use Bluetooth device connection services, we may request permission to access location information for scanning nearby Bluetooth devices. You can turn off the location information permission function through app settings, but you may not receive related services or features, or achieve the intended effects of these services.
When you use Bluetooth device connection services, we may request permission to access Bluetooth for scanning and connecting to nearby Bluetooth devices. You can turn off the Bluetooth permission function through app settings, but you may not receive related services or features, or achieve the intended effects of these services.
When you use the add-device service, we will request you to enable camera permissions for scanning QR codes on devices to quickly complete device addition. You can turn off the camera permission function through app settings, but you may not receive related services or features, or achieve the intended effects of these services.
Please be aware that we may attempt to read or write SDCard data (public storage area) to ensure the smooth operation of this APP.
- We will store your information securely, including local storage (such as data caching via the APP), databases, and server logs.
- Generally, we only store your personal information for as long as necessary to fulfill the purpose of the service or as required by law.
- According to laws and regulations, we will store user personal information collected within China.
- Currently, we do not transmit or store your personal information across borders. If cross-border transmission or storage is required in the future, we will inform you of the purpose, recipient, security measures, and risks associated with the transfer of information abroad, and obtain your consent.
- If our product or service ceases operations, we will notify you via push notifications, announcements, etc., and delete your personal information or anonymize it within a reasonable period, except as otherwise required by law.
We use various security technologies and procedures to prevent the loss, misuse, unauthorized access, or disclosure of information. For example, in some services, we will use encryption technology (such as SSL) to protect the personal information you provide. However, please understand that due to technological limitations and potential malicious means, even if we strive to strengthen security measures, it is impossible to guarantee 100% security of information in the Internet industry. You need to know that the systems and communication networks you use to access our services may encounter problems due to factors outside our control.
We may use the information collected during the provision of services for the following purposes:
- To provide you with services;
- For identity verification, customer service, security prevention, fraud monitoring, archiving, and backup purposes to ensure the safety of the products and services we provide;
- To help us design new services and improve existing ones;
- To better understand how you access and use our services, thereby providing personalized responses such as language settings, location settings, personalized assistance services, and instructions, or responding to you and other users in other ways;
- To provide you with more relevant advertisements instead of general ads;
- To evaluate the effectiveness of advertisements and other promotional activities in our services and improve them;
- For software certification or managing software upgrades;
- To invite you to participate in surveys regarding our products and services.
Currently, we will not actively share or transfer your personal information to third parties. If there are other situations where your personal information needs to be shared or transferred, or if you need us to share or transfer your personal information to third parties, we will directly or confirm that the third party obtains your explicit consent for such actions.
We will not share information that can identify your personal identity (such as your name or email address) with partners unless you explicitly authorize it.
We will not publicly disclose the collected personal information. If public disclosure is necessary, we will inform you of the purpose, type of information disclosed, and any sensitive information involved, and obtain your explicit consent.
As our business continues to develop, we may undergo mergers, acquisitions, asset transfers, etc. In such cases, we will inform you of the situation and continue to protect your personal information according to laws and regulations and no less than the standards required by this Privacy Policy, or require the new controller to continue protecting your personal information.
Additionally, according to relevant laws, regulations, and national standards, under the following circumstances, we may share, transfer, or publicly disclose personal information without prior authorization from you:
- Directly related to national security or defense security;
- Directly related to public safety, public health, or significant public interests;
- Directly related to criminal investigation, prosecution, trial, and enforcement of judgments;
- Necessary for maintaining the life, property, and other significant legitimate rights and interests of the subject of personal information or others, but it is difficult to obtain the consent of the individual;
- Personal information has been publicly disclosed by the subject of personal information;
- Collected from legally disclosed information, such as legal news reports, government information disclosure channels.
During your use of our services, we may provide you with corresponding operational settings based on the specific circumstances of the product so that you can query, delete, correct, or withdraw your related personal information. You can refer to the specific instructions for operation. In addition, we have set up complaint reporting channels, and your opinions will be handled promptly. If you cannot exercise your personal information subject rights through the above channels and methods, you can submit your request through the contact information provided in this Privacy Policy, and we will respond according to the law.
When you decide not to use our products or services anymore, you can apply for account cancellation. You can contact your enterprise administrator to log in to the web backend (https://pvsmart.com.cn/login?redirect=/index). After that, on the left side of the page, click on "Authority Management" - "User Management" in sequence. Find your account and click the "Delete" button to account cancellation. After account cancellation, except as otherwise required by law, we will delete or anonymize your personal information.
We may revise the terms of this Privacy Policy at an appropriate time. When changes occur, we will prompt you with the new Privacy Policy during version updates and explain the effective date. Please read the content of the updated Privacy Policy carefully. If you continue to use our services, it means that you agree to our handling of your personal information according to the updated Privacy Policy.
Company Email: sales@pvtech.com.cn
Phone Number: +86-592-2658882
Fax: +86-592-2658883
Address: No. 200 Neianzhong Road, Xiang'an District, Xiamen City, Fujian Province, China